Return, Refund & Cancellation Policy

Effective Date: August 18, 2026

At PremiumBlanks, we want customers to receive products in good condition and as described on PremiumBlanks.in.

This policy explains our rules for order cancellation, returns, replacements and refunds.

1. Order Cancellation

A customer may request cancellation of an order by contacting PremiumBlanks as soon as possible after placing the order.

Cancellation requests should be made before the order has been dispatched.

Once an order has been dispatched, cancellation may no longer be possible.

To request cancellation, provide:

• Order number

• Customer name

• Registered mobile number

• Email address

• Reason for cancellation

If cancellation is approved for a prepaid order, the eligible amount will be refunded to the original payment method or through the applicable payment mechanism.

2. Return Eligibility

Returns may be accepted for products that are:

• Damaged during delivery

• Defective or manufacturing defective

• Incorrectly supplied

• Significantly different from the product ordered

Return requests should generally be raised within 7 days of delivery.

The product must normally be:

• Unused

• Unwashed

• Unworn

• Free from stains, perfume, odour or other signs of use

• Returned with original packaging, tags and labels where applicable

3. Non-Returnable Situations

A return may not be accepted where the issue results from:

• Normal wear and tear

• Improper washing or care

• Customer misuse

• Damage caused after delivery

• Colour variation caused by screen/device settings

• Minor measurement differences within reasonable manufacturing tolerance

• Products altered, customised or modified at the customer's request

• Products returned without required tags or packaging

• Products that have been washed or worn

4. Size/Change-of-Mind Returns

For hygiene, product handling and operational reasons, change-of-mind or size-related returns may be subject to additional conditions.

Where a size exchange or return is offered for a particular product, the applicable terms will be stated on the product page or communicated by PremiumBlanks.

Customers should check the size chart carefully before ordering.

5. Damaged or Incorrect Products

If you receive a damaged, defective or incorrect product, contact us within 48 hours of delivery.

Please provide:

• Order number

• Clear photographs of the product

• Photographs of the packaging

• Description of the problem

• Unboxing video, where available

Our team may request additional information to verify the issue.

6. Return Approval

A return is not considered approved until PremiumBlanks confirms the return request.

We reserve the right to inspect returned products before approving a refund or replacement.

7. Return Shipping

Where the return is due to a confirmed manufacturing defect, damaged product or incorrect item supplied by PremiumBlanks, we may arrange or reimburse reasonable return shipping costs as applicable.

Where a return is accepted for another eligible reason, return shipping conditions may differ.

8. Refunds

If a refund is approved, PremiumBlanks will initiate the refund through the applicable payment method.

Refund processing may take 5–10 business days after approval, depending on the payment method and banking institution.

The actual time for the amount to appear in the customer's account may vary.

Razorpay notes that normal refunds can take approximately 5–7 working days to process, while bank/card posting times can vary.

9. Partial Refunds

Where appropriate, PremiumBlanks may issue a partial refund instead of a full refund.

The amount will depend on the nature and extent of the issue.

10. Order Cancellation by PremiumBlanks

PremiumBlanks may cancel an order where:

• The product becomes unavailable

• There is an obvious pricing or listing error

• Payment appears fraudulent or unauthorised

• The delivery address is invalid or unserviceable

• The order cannot reasonably be fulfilled

If a prepaid order is cancelled by PremiumBlanks, an eligible refund will be initiated.

11. Refund Method

Refunds will normally be processed through the original payment method or another appropriate method permitted by the payment provider.

PremiumBlanks cannot guarantee the exact date on which a bank or payment provider will credit the refunded amount.

12. Contact for Returns and Refunds

To request a cancellation, return, replacement or refund:

Brand: PremiumBlanks
Phone/WhatsApp: +91-9384948887
Website: PremiumBlanks.in

Please include your order number in all communications.